TERMS & CONDITIONS
THE BORING BIT TO KEEP MY INSURERS HAPPY!
Gift Vouchers: Purchased gift vouchers are available and under CA Law have no expiration date, are non-refundable and have no cash value. The buyer is responsible for ensuring the suitability of the purchase and the terms and conditions of Kryss' Kreative Photography. Promotional or charity vouchers are available.
The session booking fee: This fee is a retainer, towards the photographers time, it is non-refundable but may be applied to a rescheduled session when necessary, within six months. Booking fees are due immediately, as payment secures your session date and current prices. Product pricing is guaranteed for 30 days after the viewing and ordering appointment.
Other expenses: You are responsible for covering additional fees and costs related to location choice (admission fees, parking etc.). Travel up to 25 miles from Monrovia, CA is included in the session fees. There may be a charge to cover time and fuel for distances over and above this.
Rescheduling: If one of your party becomes ill, please call as soon as possible to reschedule. The Photographer maintains the right to reschedule if needed due to inclement weather, illness, emergency.
Supervision: You agree that any minor/s will be under your supervision and that you are responsible for the minor/s at all times.
After the session: Your viewing and ordering appointment, to assist you in your portrait selection will be scheduled 1-2 weeks after the session. An online gallery option is available to choose images and products.
Creative license: The photographer will be granted a complete artistic license in relation to poses photographed and the locations used and her judgment regarding the locations/poses and a number of images taken will be final. The Photographer reserves the creative right remove duplicates, blinks etc and to edit and release only images that fit within her artistic standards.
Images: The photographer will provide a pleasing color balance but cannot guarantee exact color matching. Owing to anomalous reflectance it is sometimes impossible to record the exact color as seen by the human eye. All product/images sizes are nominal.
Image Archives: All portraits from your session will be kept for one year after the viewing and ordering session, though due to the nature of digital media no guarantees can be made. After this time they may be deleted where necessary to make room for other sessions.
Orders and payment: Full payment is required at the time of ordering. Checks, Paypal, and major credit cards are accepted. Orders will be available for delivery/collection usually within 4-6 weeks from payment though some albums may take longer.
Refund policy: Due to the bespoke nature of the products, all sales are final. However, if you find any product faulty, please contact me within 7 days of receipt and I will replace any faulty products deemed to be my fault or that of my suppliers.
Copyright: Kryss' Kreative Photography retains copyrights on all images and reserves the right to use these images and/or reproductions for display, publication, marketing, or any other purpose. No use of the images will be made by the photographer for other commercial reason except with the written permission of the client. You may not use these images for profit, commercial endeavors, in competitions, or for professional display without written permission and understand that you may not copy, duplicate, print, or scan the photographs.
Digital Images: If your purchase includes digital files, you will be provided with advice on printing and the same size file as the printed product purchased. In some collections, digital files are sized to print up to 12″x8″ along with a size for web use. Do not edit your digital images from our sessions. You paid a professional photographer for a reason. If you have an issue or would like to request a change, please contact me first. To ensure the best print quality avoid altering your images before printing. The Photographer is not responsible for printing errors or for the quality of prints or products not printed directly by her.
Liability: In the unlikely event that I am unable to perform due to illness, fire, accident, strike, or any other cause beyond our control, then your session fee will be returned, but shall have no further liability with respect to the contract. This limitation on liability shall also apply in the event that photographic materials are damaged or lost in processing through camera or media malfunction without fault on my part. In the event that I fail to perform for any other reason, I shall not be liable for any amount in excess of the retail value of your order.